Welcome to MY VIP CARE

Design Your Own Lifestyle

My VIP Care is a NDIS Service Provider where we provide  services to people living with a disability.  From personal care,  accessing the community and household tasks through to nursing support and support coordination.  My VIP Care are here to help you to design your lifestyle to enable you to love life and live it to the fullest everyday.

 

Services We Offer

We offer a variety of different support services and match support workers to your request, background, culture etc.

Getting Started

Let's Get You Started

We are proud to offer our help with our services. From your initial enquiry right through to service delivery, we will be with you every step of the way, to ensure you are on track to achieving your goals. We travel to your home or community venues as you prefer, our initial consultation is free with no obligation.

Step 1

Contact us via phone or email

Step 2

Meet with us face to face or via zoom

Step 3

Preparing and Signing of  Service Agreement

Step 4

Welcome Pack and Support Worker in your home
Have a Question?

Frequently Asked Questions

We are here to help you 7 days a week and respond within 24 hours. Plus, you can find most answers to your questions right on this page.

MY VIP CARE processes invoices daily, and pays invoices within seven working days.

We respond to emails daily with the turnaround time for a participant Service Agreements ready for signing within 24 hours after we are contacted. With prompt telephone responses, we do our utmost to assist participants.

There is no cost to you, the NDIS adds additional funding to your plan to fund Plan Management services. Our fee is the standard NDIS fee.

Yes, the participant has the right to change their support person or advocate at any time. MY VIP CARE needs to be informed and new arrangements will be made and signed off.

MY VIP CARE is always happy to receive feedback regarding our services and support. If you have any compliments or complaints, please provide feedback either directly via phoning or emailing us.  Alternatively you can provide feedback on our contact page here.  Also you can provide feedback directly to the NDIS via their website www.ndis.gov.au

Get In Touch

Contact Us

My VIP Care team is here to assist you. If you have any queries please drop us a message and our team will endeavour to respond as soon as possible.

General Inquiries​

Our support covers all areas of Brisbane.

Or call us now at 1300 181 949

Compassionate care, every step of the way.

Follow us on our social media accounts!

Assistance in Coordinating or Managing Life Stages (Support Coordination)

Be in charge of your NDIS plan and your life is made easier with services and training designed to strengthen your ability to find and manage services, resolve issues, and make changes to achieve your goals. My VIP Care can provide short term or ongoing support to strengthen your ability to coordinate your supports, manage your life independently, and participate in your community.

Development of Daily Living & Life Skills

My VIP Care can assist participants to develop the skills needed to get ready each day, manage your life, and ensure you can travel independently. Our experienced and professional team of support professionals can also assist with managing your personal care tasks, household tasks,life skills including budgeting and meal planning, travel and transport including using public transport.

Group & Centre Based Activities

My VIP Care can assisting participants to participate in group-based community, social and recreational activities.  This might involve going to church every week, learning a new skill (cooking, painting etc) or doing something different (going to the markets) just for fun in the community.

Participation in Community, Social & Civic Activities

Getting out and about is a big part of life, and My VIP Care can support you in being part of the activities and events that matter to you. We offer a range of services from support to transport, to help you attend work or volunteer commitments, social outings, family gatherings, recreational activities, community events and more. We can provide support for just a few hours, or on a regular basis. It’s up to you.

High Intensity Daily Personal Activities

My VIP Care can assist with and supervise your NDIS high intensity daily personal activities like diabetes and feeding.

We can assist you with your personal tasks of daily life to help you live independently. Our caring and skilled professionals offer support to make sure your day-to-day routine is achievable and manageable. These supports are usually offered in your own home but can also be provided in your community environment. We understand that each person has different needs and requirements, so we work to tailor our daily personal activities assistance to each of our clients. Whether you need short-term support or long-term care we’re here for you.

Daily Personal Activities

Everyday personal care is essential to independent living at home. Our experienced and professional team of Support Professionals can assist with your personal care needs with complete respect for your privacy and dignity. This can include anything from bathing and showering, to personal hygiene and grooming, dressing, toileting and mobility support. We can also assist you with getting in and out of bed, as well as managing continence, and providing assistance in using continence aids and appliances. Whether you’d like special support for an upcoming event, assistance once or twice a week, or you’d like us to visit every day, it’s completely up to you. You can count on kind, respectful attention that is always sensitive around your comfort, dignity and privacy.

Household Tasks

My VIP Care can assist with giving NDIS participant’s a clean and tidy home so they  can feel safe, clean and comfortable. We are happy to help with all household tasks from ironing, changing the sheets and doing laundry to defrosting the fridge/freezer and even gardening.  I’m sure there’s always something that needs to be done around your home so that you can relax, knowing that we have taken care of it.

Assistance with Travel/Transport Options

From short trips to the bank, shopping, visit your accountant etc.  You don’t have to feel confined to your home. We can also take you for a day trip to the beach or even make a weekend getaway somewhere, My VIP Care can help to design and plan your lifestyle to fulfil your wishes. From booking to packing to going with you on your travels, you can still have exciting adventures and know you’ll be well looked after.

Home Modification Design & Consultation

My VIP Care can design and make adjustments to a participant’s home to cater for their needs. Home modification design and construction includes installation of equipment or changes to building structures, fixture or fittings to enable you to live as independently and safely as possible in your own home.

Plan Management

My VIP Care can assist participants and act as your NDIS Plan Manager (over self-management) saving you lots of tedious hours of time and the headache of endless administrative work, such as keeping track of payments, filing records and managing NDIS funding claims. Our team of NDIS Plan Managers have extensive personal and professional experience in the disability and community care sectors, and are dedicated to providing a better and more personalised service with care, detail and precision.

Community Nursing Care

My VIP Care’s registered or enrolled nurses’ can assist you to stay on top of medical issues that require specialized attention in the comfort of your home. This could include medication management, wound care, monitoring clinical signs such as blood pressure, pulse and temperature, or providing specialist assistance if you’ve recently been ill or hospitalised. Simply reach out to our team to discuss your needs and we are happy to work with your doctor and other health professionals – to create a presonalised plan.